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We respond within 1–2 business days (Sunday–Thursday).

We typically respond within 24–48 hours (Sunday through Thursday). Please note: we're not a tour operator, so we cannot make, modify, or cancel bookings directly. For booking issues, contact GetYourGuide customer support — they handle all reservations and refunds.

To book, change, or cancel a tour, use your GetYourGuide confirmation email — they handle all reservations directly.

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